(L-R) Foong Poh Yoong, Head of Pos Shop; Khazalin Ghuzal, Head of Retail (Pos Malaysia); Fiona Liao, Group Chief Marketing, Communications, and Sustainability Officer (Pos Malaysia); YB Teo Nie Ching, Deputy Minister of Communications; YB Tan Kok Wai, Member of Parliament Cheras; YB Tuan Fong Kui Lun, Member of Parliament Bukit Bintang
Pos Malaysia Berhad (Pos Malaysia), the national postal and parcel service provider, has opened its 36th Pos Shop, marking a key milestone in the company’s retail transformation. The launch, in conjunction with National Day and Malaysia Day 2024, was officiated by Deputy Minister of Communications, YB Teo Nie Ching.
Pos Malaysia’s Group Chief Marketing, Communications & Sustainability Officer, Fiona Liao, stated, “Today marks an exhilarating leap forward in our mission to revolutionize postal services for the digital age. We are very excited about the launch of Pos Shop Pudu which epitomizes our dedication to reinventing customer experiences. By optimizing our existing assets, we are not only enhancing the overall customer experience at our retail outlets but also driving economic growth through strategic partnerships with local SMEs”
YB Teo Nie Ching, Deputy Minister, Ministry of Communications / Timbalan Menteri, Kementerian Komunikasi
The new Pos Shop Pudu introduces a ‘Shop in Shop’ model, where the post office is embedded within a modern retail environment, a shift from traditional layouts. Spanning over 900 square feet, it offers a variety of products including Pos Kafe’s coffee and snacks, daily essentials, personal care items, and household goods, alongside services like bill payments and mobile top-ups. The shop also provides SMEs a platform to sell their products, contributing to local economic growth.
YB Teo Nie Ching lauded Pos Malaysia’s initiative: “By modernizing its retail presence and supporting local small and medium-size industries, Pos Malaysia is not only enhancing the customer experience and meeting the community’s needs but also making significant contributions to our country’s economic growth and community development.”
(L-R): Khazalin Ghuzal, Head of Retail (Pos Malaysia);YB Teo Nie Ching, Deputy Minister of Communications; YB Tan Kok Wai, Member of Parliament Cheras; YB Tuan Fong Kui Lun, Member of Parliament Bukit Bintang; Fiona Liao, Group Chief Marketing, Communications, and Sustainability Officer (Pos Malaysia)
Looking ahead, Pos Malaysia plans to accelerate its expansion, aiming to establish 14 additional Pos Shop outlets across key states by the end of 2024, bringing the total to 50 nationwide. This aggressive growth strategy underscores the company’s commitment to enhancing accessibility and convenience for communities throughout Malaysia.
Stay connected with Pos Malaysia via www.pos.com.my
