by Danial Siah
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Touch ‘n Go eWallet is now collaborating with Dotlines  to provide a solution in helping migrants in Malaysia to experience a cashless system. Dotline, a technology-powered, consumer and business solution group, worked on the Sohoj app, which was launched in 2016 as an application for migrants to connect, transfer and purchase goods and services for families back home with a variety of retail partners. 

With Sohoj’s strong connection with physical retail store and agent network comprising 12,000 touchpoints, the collaboration allows Touch ‘n Go eWallet to capitalize the network from Sohoj. This will assist Touch ‘n Go eWallet to work closely with the migrant workers by aiding them in providing formal financial inclusion, assisted account activation, near-to-home top-up and many more. 

As such, the Sohoj app will also be available in Touch ‘n Go eWallet, as a feature to allow migrants to transfer top-ups, internet packs and reload back home. The services are available for countries such as Bangladesh, Indonesia, Myanmar, Nepal, India, Pakistan, Myanmar, the Philippines, and Vietnam. 

Chief Commercial Officer of TNG Digital Sdn Bhd, Danny Chua stated that “With the surge in demand for cashless and contactless payments, we see this as an opportunity to further include them as part of the cashless society in Malaysia. Touch ‘n Go eWallet hopes to continue bringing services that provide for our migrant friends’ convenient and cashless way of daily living. Through this collaboration with Dotlines, they can easily transfer top-ups, buy goods and services for themselves and their loved ones back home and ensure a safe transaction with Touch ‘n Go eWallet.”

Chief Commercial Officer & Head of SEA of Dotlines, Tareq Udden, “  We patiently built a curated network of 12,000 touchpoints across Malaysia to facilitate the life of these migrant workers in an assisted manner.  Touch ‘n Go is a strong impact brand in Malaysia, and with this collaboration, we will make the lives of the migrant workers even better.”

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