Well-known Japanese chain discount store, Don Don Donki, welcomes Malaysians to their very first launched outlet in Lot 10, Bukit Bintang. The initial launch was delayed for a whopping 9 months due to the unfortunate pandemic but after much-awaited anticipation, fans of Don Don Donki can rejoice in all things Japanese either at their physical outlet or via their Shopee store that features nationwide shipping. Domestic Trade and Consumer Affairs Minister Datuk Seri Alexander Nanta Linggi was present to grace the opening of the much anticipated first outlet of the popular Japanese Discount Store.
Spanning up to 3 floors, customers can get their hands on a range of imported Japanese products that are affordable and of high quality. With over 580 stores in Japan and 12 stores overseas, the popular chain store is finally a part of our nation. Don Don Donki Malaysia at Lot 10 Kuala Lumpur opened its doors at 10 AM today and was quick to be filled with a massive line of excited Malaysians.
Customers can get a hold of a variety of products such as home appliances, skincare, food, and a whole lot more. Hungry customers can grab a quick bite at the outlet; offering an array of ready-to-eat meals and desserts, customers are taken on a Japanese culinary journey as they make their way through the store. Fret not as there is also an impressive selection of Halal certified products.
Customers can download the DONKI app and sign up as a member of Don Don Donki to earn dMiles points that can later be used to redeem coupons. Fans of Don Don Donki can opt to shop at their Shopee store instead of waiting in line. Even though the array of selections is limited as compared to that in-store, customers can still dabble in the world of Don Don Donki via the internet, which includes 2 pages of noodles, beverages, and confectionery.
Prior to their launch at Lot 10, Don Don Donki had initially announced the opening of a second outlet at Tropicana Gardens Mall in Petaling Jaya sometime in 2021. Satoshi Machida, President of Pan Pacific Retail Management (Malaysia) Sdn Bhd, said, ” In hopes of the franchise being a success, Don Don Donki will expand into a total of 11 stores across the Nation by 2024.”
In an adaptation of the hospitable Japanese customs, Senior Store Manager of Don Don Donki Lot 10 Outlet, Siva Krishnan, gave a warm welcome to Kr8tif Express Publisher, Adam Ham, and his team, by giving a brief introduction and orientation of the set-up of the store. During the brief visit to the first Don Don Donki outlet in Malaysia, they were immediately greeted by the remarkable staff that was very helpful and well mannered towards customers. The decoration & lighting of the stores were amazingly attractive & beautiful. The signage of various products and categories of merchandise were clear and easily distinguishable while the SOPs were enforced strictly and efficiently. One thing to note is that there aren’t any elevators or escalators near the vicinity, so those with a fully loaded basket might need an extra pair of hands to load the car.
Don Don Donki, also popularly known as ‘Don Quijote’ (ドン・キホーテ) in Japan, measures 23,476 sqm in retail space on the opposite end of Isetan within Lot 10, Kuala Lumpur. Considered as a medium-sized store amongst the Japanese outlets, Malaysia’s first outlet still carries a wide range of Japanese products ranging from Cosmetics, Confectionery, Health & Beauty, Toys, Kitchen Appliances, General Merchandise, Beverages, Grocery, Vegetables, Meat, Delica, Seafood, Fruits, etc. Comparing to the Japanese full-size outlets, the Malaysian outlet is missing product categories such as imported luxury fashion goods, home electronics, Japanese souvenirs, women’s dept, men’s dept, children’s dept, DVDs & video games, costumes, medicine, furniture, and several unconventional items available for purchase 24 hours a day.